Services:
Deployment • Imaging • Hot Swap
Security • Mobile Planning

Pre-Deployment: Activations, Diagnostics and Imaging Services

To help ensure dependable performance in the field, ICM offers a range of Pre-Deployment Services. Image creation, archiving and loading benefit users with consistency of configuration. Pre-deployment configuration testing and diagnostics head off factory problems before a unit is sent out into the field. Wireless activations save your users time and hassle. These services streamline mobile initiative without burdening your IT department.

Custom Image Creation
ICM can work with your IT resources in the creation of the master image to be used for your field deployment. Put exactly what you want on your machines: specific drivers, logos, VPN settings, registry tweaks, etc. ICM can help you build the right image for your equipment and setup.

Burn-in
When you put a laptop out in the field you want it to work. When you put hundreds or thousands of laptops in the field you know that diagnostics and functional tests can make all the difference between a reliable performer and a DOA box. At ICM we offer burn-in service to put laptops through their paces before putting them out in the field. ICM can perform memory and disk diagnostics, boot tests, BIOS checks, and system scans to ensure that your machine is ready for the field before deployment.

Imaging Services
ICM offers image archiving and updating for post deployment service needs. ICM will maintain the customer approved master hard drive image. This image is used when loading any new unit scheduled for deployment, loading of replacement units, or re-loading of newly serviced units being returned to the field. Consistent images across deployments help your IT department save time and money in supporting your mobile workforce.

Wireless Activations
ICM works with major wireless carriers to provide you the convenience of wireless activation prior to deploying solutions in the field. Why let productivity lag while waiting to activate service? ICM can help you select the right coverage for your geographic needs and can guide you through the myriad communications options available to today's mobile worker. From integrated EVDO to Satellites, ICM can get your workforce connected.

Asset Management Tagging
ICM can save time and effort for your IT department by attaching Asset Tags based on your needs and report serial/ESN number assignments for proper asset tracking.